gamestreamer.it.com - Privacy Policy

1 What We Collect

We gather information you give us directly and data generated as you use our site. Here’s what that means:

Account Details: Your name, email, password, and preferences to personalise your experience.
Payment Info: Billing address and payment method—processed securely by our partners, not stored on our servers.
Device Data: Device type, browser, IP address, and operating system to protect your account and improve performance.
Usage Patterns: Games you view or buy, search terms, and clicks to make better recommendations.

2 How We Use It

Your data helps us operate and improve our service. Specifically:

Order Fulfilment: Process and deliver your game purchases.
Customer Support: Help you with issues or questions.
Updates: Notify you about account or order changes.
Personalisation: Suggest games you might like.
Security: Detect and prevent fraud or unauthorised access.
Legal Compliance: Meet regulatory requirements and enforce our policies.

3 Sharing Your Data

We never sell or rent your personal information. We only share it when:

Service Providers: Such as payment processors, email systems, and analytics tools. They’re bound by contract to protect your data.
Legal Requirements: If required by law, court order, or to protect rights and safety.
Business Transfers: In a merger or sale, under strict confidentiality terms.
Your Consent: When you explicitly agree to share.

4 Keeping It Safe

We use strong measures to protect your information:

Encryption: All data in transit is encrypted (HTTPS), and sensitive data is encrypted at rest.
Secure Hosting: Our servers undergo regular security audits and updates.
Access Control: Only authorised staff can access your data, under strict confidentiality rules.
Training: Our team is trained on best practices for data protection.

5 Your Rights

Under GDPR and UK law, you have:

Access: Get a copy of what we hold about you.
Correction: Ask us to fix anything that’s wrong or incomplete.
Deletion: Request removal of your data, subject to legal rules.
Restriction: Limit how we use your data.
Portability: Receive your data in a standard format.
Objection: Opt out of direct marketing.
Withdraw Consent: You can withdraw consent anytime without affecting past processing.

To exercise any right, contact us at privacy@gamestreamer.it.com.

6 How Long We Keep Data

We keep your data only as long as necessary:

Account Info: While your account is active, plus 3 years after closure.
Orders & Transactions: For 7 years, as required by financial regulations.
Support Records: For 2 years after resolution to help with any follow-up.
Marketing Data: Until you opt out or withdraw consent.

7 Children’s Data

Our services aren’t intended for children under 16. We do not knowingly collect data from minors. If we discover we have, we will delete it promptly.

8 International Transfers

Sometimes we use servers or partners outside the UK/EEA. We ensure your data is protected by:

EU Standard Contractual Clauses: Agreements that guarantee data security abroad.
Approved Regions: Transferring to countries with adequate data protections.

9 Changes to This Policy

We may update this policy to reflect legal changes or improvements. We’ll post the new “Last updated” date here and notify you of any significant revisions.

10 Contact Us

Questions or requests? Reach out:

Email:privacy@gamestreamer.it.com
Data Protection Officer:dpo@gamestreamer.it.com
Address: 55 Maple Heights, Lincoln LN5 8HF
Phone:+44 1522 445678
You can also complain to the ICO if you think we’re not handling your data properly.

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